At first when I plugged it in there was a small red glow, but then I plugged it in to a better charger I think and it glowed great! Definitely worth the purchase!
Store owner replied:
Hey J.C!
Thank you so much for your support in our brand!
To give some heads-up, the red eye just shows that the lamp is charging. If you remove the plug and it's on, that just mean it's charged!
Feel free to let us know if there is anything needed though. Once again, thank you!
Thank you,
The OTAKU Support Staff
Store owner replied:
Hello!
We sincerely apologize that your product has issues/is a defect. We would like to fix this error as soon as possible.
We will have one of our customer support reps contact you as soon as possible with intentions of sending a replacing so that you received what you paid for. Please await an email from us.
Thank you,
The Otaku Staff
It actually didn’t take as long as I thought it would to get here. Great delivery time, and a great product, it is REALLY cool looking, especially in the dark! Great product, might purchase again for, like, a birthday gift or something.
I got two. One fer me and other for my tat artists. I can't wait to give them. Fast shipping, fastest i think for anything from origin. Fluffin neat. Extremely bright, neat thing is you just rotate it for brightness levels. Need to see more, 4-5-6 eyes. Less, rotate(shaped like die) 1-2-3. Feels sturdy and well made resin, like it can take a punch. I've had it on for hours and dint kill batt. On off a lil weird cuz its contact based on type c port but have had no issues. Nice packaging , id buy again.
Store owner replied:
Hi D.S.,
Thank you for your honest review of our product, we truly appreciate the support given by your purchase with us! That said, we are sorry to hear you are experiencing an issue with the product you ordered. Could you please reach out to our support staff (email at the bottom of our website) and let them know of the inconvenience you are experiencing with your order along with your order number? They would be more than happy to assist you in any way possible.
-The Otaku Team