Questions? 

If you have questions or need help on your order, please feel free to contact us by emailing our customer support! We are available from M-F 9am - 5pm PST. Responses from our team take roughly about 1-2 days or same day responses so you will not be left hanging. We will gladly answer all questions and give the best support we can to give you the best shopping experience. If your order is from Amazon or Walmart and would like direct responses from us in regards to your order, send an email here at support@otaku.shop. 
 

How Long for a Response back?

Our customer support team responds back as urgently as needed to get issues sorted out immediately. We want our customer to have the feeling of wanting to come back and shop with us as many times as needed.