The quality is good!!!
It's a design that only people who know the 'Demon Slayer' know, so it's not too burdensome to wear when you go out.
I bought the largest size to wear it like a real haori.
The personal customs code changed during delivery, and you solved this part well.
Thank you!!!
I got this item at the start of the year as a gift and loved it. I did accidentally wash it with other items following the cold water care instructions. The jacket looks fine but why was this a wash separate item just curious thanks! Just so I know going forward.
The hoodie itself is fantastic. Excellent quality, thick, sturdy, soft fabric. Great pattern and color, with nice details.
Less fantastic was the service. I ordered this hoodie in a Small last year and after 2 months, was sent an XL. I returned it and was told to reorder it. That took 5 months to be shipped. and when it got here…it was also an XL. Seriously?
At this point, I’m giving up on actually receiving a Small and just settling for the loss.
Store owner replied:
Hi T.L.,
Thank you for your honest review of our product, we truly appreciate the support given by your purchase with us! That said, we are sorry to hear you are experiencing an issue with the product you ordered. Our support staff will contact you soon in regards to this matter so we can help you the best way possible. They would be more than happy to assist you in any way possible.
-The Otaku Team
This hoodie is amazing! The fabric is nice, it doesnt feel or look cheap, super comfy and awesome details. I love it!
Hoodie is amazing honestly, amazing quality, but came with something on it trying to get it out, never worn directly out of the plastic, got warm enough to wear today and saw some white stain near zipper
Store owner replied:
Hi J.K.,
Thank you for your honest review of our product and I am sorry to hear there was an issue with the item you received! If you could reach out to us via email (email located at the bottom of our website) with your order number and photos of the stain you mentioned in your review, our support staff would be happy to assist you to the best of their ability.
-The Otaku Team
The hoodies are pleasantly thicker than I expected, very nice and warm. Well made and love both my hoodies I ordered (Giyu and Tanjiro). If I had to mention any cons, as cool as the zippers are, it takes a few tries to get it to zip up properly but I can easily replace those.
Store owner replied:
Hi D.M.,
We are sorry to hear there was an issue with receipt of your order! Do you mind reaching out to our support staff (email at the bottom of our website) so they can assist you with receiving your item(s)? When reaching out, please provide your order number as well to help streamline this process.
-The Otaku Team
Great quality! Otaku was communicative about shipping updates and I received the item even before anticipated.
It's comfortable looks nice kept me warm while I was outside doing something that needed some time to do it's a bit big on me I'd have bought a size xs because I'm a petite lady 😁 please consider xs in the next collaboration you are thinking of doing.
Product took awhile to get to me but it was worth the wait. Quality is good and very comfortable. The hoodie is thick and warm, ideal for the cold seasons. I’m not sure if they are brining this back in stock, but I’m glad I got my hands on this hoodie.
This is great quality material and solid stitching. Communication during the pre-sale was great when I reached out to ask for an update. They even threw in stickers to accommodate for a “delayed” fulfillment. Im super happy with this purchase.